Administrative Staff

Dentist in Towson, MD

A vital and critical part of our Ousborne and Keller team is our administrative staff. They are often the first and last point of contact with our patients. In other words, they act as the liaison between the dentists and those seeking dental treatment. The level of commitment on the part of the staff to create a positive atmosphere here at Ousborne and Keller is of the utmost importance to us. Fortunately, our administrative staff is not only highly qualified, with over 96 years of combined experience in the dental field, but also highly motivated to make your visit to Ousborne and Keller as enjoyable and productive as possible. We take enormous pride in their ability to work as a team, utilizing their varied skills to match the needs of our valued patients. Attention to detail plays a crucial role in our day to day operations. Whether scheduling appointments, providing guidance for insurance submissions or discussing financial options , our professional administrative team believes the patient is always the number one priority and inevitably deserves 5 star service with excellence, professionalism and integrity.


Treatment Coordinator for Dr. Thomas Keller

Michele has over 10 years of both clinical and administrative experience.  She completed her dental assistant training at Harford Community college where she received her MD x-ray and infection control certifications.  She currently holds both a CDA and QDA license.

Michele lives in Bel Air, MD with her husband Tim, son Dylan and daughter Sydney.   She loves spending her free time in Bethany Beach and frequenting Disney World.




Bookkeeper for Ousborne and Keller

Kristi has 30 years of clinical and administrative dental experience and has been with Ousborne and Keller since 2012. She is a graduate of The Bryan Institute of Dental Technology and Office Management and has worked in both single and multiple provider specialty offices since 1987. Kristi also attended Northeastern Oklahoma A&M College and Tulsa Community College.

Kristi moved to the DC/Baltimore area from Oklahoma in 2001 and now lives in Shrewsbury, PA with her spouse and two Cairn Terriers, Moxie and Maycie. She volunteers annually for multiple Special Olympics and the American Cancer Society events, as well as organizing annual food and clothing donations for the homeless. She spends most of her summer weekends in Shartlesville, PA, “glamping” in her park model RV.

“I like working at Ousborne and Keller because it affords me the opportunity to spend time with a caring, attentive and professional staff who truly wants the very best for every single patient.”



Scheduling Coordinator for Dr. Patrick Ousborne

Amie has been in the dental industry for 19 years and has extensive experience in both dental assisting and administrative tasks. She was born and raised in Baltimore County, and now resides in Perry Hall.

When she isn’t busy caring for our patients, she enjoys spending time with her two teenage children, John Martin and Emma. During the warmer months, they enjoy taking their dog Trigger on hikes at Gunpowder Falls, and in the winter you will find them snowboarding on the Pennsylvania slopes.